Originally published 9/24/07 using Serif’s WebPlus10 and their server resources. This was actually the second post I attempted, but as you’ll read I lost the whole fist blog when I went to upload this. I’m posting the three entries from the old blog here mostly because I want to have as complete a record as possible. - Thanks for your patience.
Publishing Headaches
Posted by frank at 6:38 pm, September 24th 2007.
Now I really show my ignorance. In trying to get this just right with the Serif program I somehow managed to delete the whole blog as I was putting this entry up. My complete first entry is gone unless someone out there can tell me a way finding a residual copy somewhere to repost and the original posting date for the first paragraph of this entry was 20 September 2007
It all started Monday morning when I decided to up date our churches web site to announce the 30th anniversary assembly of our school (BABYLON CHRISTIAN SCHOOL) on Friday, 21 September 2007, which I had just found out about because I had just hung up the phone after they called and asked if we could video and author a DVD of the assembly for them, as Senator Johnson will be among the honored guests who will be there. (YUP, that’s right we’ve got a paying shoot for Friday, business looks good.) I had just powered up my computer and entered my web writing application (Serif WebPlus 10) and opened the site for church and the sites for the school and the Worship Summit we’re hosting as I had some work to do on those also and I link both the school and Summit through the church site .
Continued September 24, 2007
I really do apologize for leaving in the middle of a thought and not getting back to finish it for days, it was that kind of a week and I’m sure we’ve all had our share of them, without further interruption here’s the rest of my tale of woe–
I just get everything open and am ready to make my up-dates when we seem to have a power spike, the lights flicker, the computer I’m using hic-ups and our internet connection goes dead, along with any number of appliances and clocks in the house. I get this computer running again only to find I can no longer open the Serif Web program, because I only get a message “Document failed to open” and the program proceeds to shut itself down. I’m a slow learner so I have to try this 5 or 6 times before I understand I really have a problem. Well I leave this to go take care of the rest of the house - you know re-set clocks, turn back on those appliances which should be on. Last on my list is getting the internet connection to work again, of course this is the area always handled by my partner and number 2 son who just happened to have enlisted in the Army, has only finished basic in August and isn’t far enough along in AIT to be able to have his computers with him to fix our problems even if I did call him. I gingerly enter that area of the basement we’ve been carefully avoiding for the last few months and start looking around for familiar lights on various pieces of equipment - DSL modem? anyway the connection to Verizon its on but only blinking and I know the lights should be solid, so lets pick it up turn it over and around till - yep there it is the re-set, press and hold, let go , watch the lights come back on and YES they are all solid now. Next, where are the routers? Let’s see one wired and one wireless the wireless needs to be re-set, OK done, the wired one is on and about a zillion lights are all blinking at me, but it’s on. I know it’s hooked up to the server? I think that’s the computer under the DSL thing, well it used to be running but now its not , so lets turn it on, now the room sounds better, because now I hear all those fans going. Still the lights on the wired router are all blinking, I follow the wire that’s different from the rest to oh yeah this computer’s supposed to be on too. Now the lights start going solid, I hope its a good thing. Go check, yes the internet is once again accessible.
Now for that Serif program maybe its got something to do with not having registered it when I installed after Army dude left and I found now I had to do our web sites and didn’t remember enough HTML or have any clue as to how our resident genius made the various sites work with the combination of the programming languages he seemed to haphazardly put together. Anyway it was easier to buy the program and then reverse engineer the Html for the things it would not let me do the way I wanted. Of course feeling it was enough I had paid them for the program and they had no need to know how I was using it I not only didn’t register it, but I also try to remove their mete-tag from the HTML pages when I remember. OK, on the opening screen, here’s the phone number, and only a phone number to register. It’s now about 4:30 pm I call the number and of course get a computer telling me “the office is closed, please call back during business hours…” So much for Monday.
Tuesday. First things first, take number one son, and course one of my other two partners, to the train station at 7:10 am. He has a “real” job in the city, happily he not only likes his job but it’s even within the broad field he went to school for and wants to be in. As I get home I get to say good-bye to my life and other business partner, the “better half”, have breakfast, check email and usual web sites, now it’s time to call Serif. No, not registering should not have caused anything like the problem you’re describing, but let’s go ahead and register the program anyway. Done. And of course they were correct it solved nothing, back to the drawing board. I try not once, but several times and ways to access and open the program; from the desktop icon, from the desktop “my Computer” to get to the files and use the executable file, from Windows explorer both the name and the executable file. With a flash of brilliance I decide to get out the Cd I originally installed the program from and to simply try reinstalling or repairing it, only now it not only will not auto start but not even let me get to the file system. All this gets me past lunch and well into afternoon. I go to the Serif web site start looking for help nothing in the FAQ or any of the other material on the site, which just leaves me with the contact us. Serif’s contact us does not list any phone numbers and the only way to use it is to email them the problem, which of course they will not let you submit without first exhausting the FAQ area and then feeding this back to you as possible answers to the problem as they see it and telling you if this does not work they will possibly get an answer to you within 48 hours. Just what I need, I’ve already lost 2 days and now I’m looking at possibly 2 more.
Wednesday, same morning routine and hey here’s an email from Serif, wait it’s just an acknowledgment of receiving my problem and there’s even those pesky FAQ again – they’ll get back to me. A lightning bolt hits me, the one way I haven’t tried getting to the file system on the Cd is by using the Windows explorer to open the file on my Cd drive. Well, this actually works. I locate setup, hit enter and wait, it works! And I even have a choice to repair rather then have to completely install, which I know would lose all my material (Which of course I haven’t copied or backed because I didn’t want to spend the time and anyway nothing could go wrong.) Hey, let’s open this and get on with my life.
Only one small problem, remember those three sites I had opened to begin with – well two of them did not manage to get saved when the power dropped Monday so I spent the rest of Wednesday and Thursday morning trying to rebuild them before getting to up-dated this. Well the last bit I had written was the moral if any of my story was you should always, always, always backup all of your material because you never know when it would save a series of days like mine had been and to the effect that while I hoped you‘d had a better week then I had so far, I still considered this a great week because we’ve gotten 2 real paying jobs for the business.
I was now finished with my second blog entry and ready to post it I hit save – And then my day went ugly, instead of updating the blog I got this lovely message “your connection has timed out” and lost everything I had just typed. As you could see I did start over. But I got a phone call and life just happened and the first real chance I’ve had to sit down with a clear head was this morning.
I do promise to be get better at this and make sure I write here regularly, hopefully every third or forth day, as so much I could write about has happened in only the last five days.
Thanks for dropping by,
frank